Terms of Sale for MatrixHormones.com

All products available on MatrixHormones.com are subject to stock availability. We retain the right to limit the quantity on any order or decline any portion of an order without prior notice. Should there be any pricing or listing error, we reserve the right to rectify it and adjust your order accordingly or cancel the order and provide a refund. Product prices may vary over time.

Taxes pertinent to your purchase are your responsibility. We will collect such taxes if deemed necessary. The estimated tax amount might vary from the actual tax due to reasons like varying tax rates or processor differences.

We accept payments using secure methods supported by us. Ensure you are authorized to use the selected payment method. By making a purchase, you authorize us to process the total amount using your chosen method. If there’s an issue with your payment, we’ll continue processing until successful. Both Stripe and Clover, our third-party payment providers, may receive updated payment card details from your card provider. By using our services, you permit us to update your details with this new information. Contact your card provider directly if you opt out of this feature. We aren’t liable for any additional bank or issuer charges. If your items are out of stock post-payment, only relevant charges will apply.

In connection with your purchase, personal details might be requested. By providing these, you grant MatrixHormones.com and third parties involved in the transaction, like Stripe, the right to use this information for transaction facilitation.

All transactions via MatrixHormones.com are processed through Stripe and Clover, our trusted third-party payment processors. Learn more about Stripe’s policies at https://stripe.com/us/privacy. Clover’s terms should be referenced directly from their platform. Our relationship with both Stripe and Clover is purely contractual. They operate independently, without our control or direction.

Shipping and handling charges shown during checkout apply to your purchase. We may adjust these charges occasionally but will notify you before any purchase. Delivery dates provided are estimates. The risk of product loss or damage transfers to you once we hand it over to our designated carrier.

User concerns are addressed individually. We have the discretion to solve customer issues based on each user’s unique situation.


MatrixHormones.com can terminate your access to services at any time. Elements of this Agreement, like copyrights and disclaimers, continue post-termination. Post-termination, avoid unauthorized use of the Service. Any violation thereafter might result in legal liabilities.

After your Service termination, unless stated in our Privacy Policy or as per legal obligations, we don’t owe any obligation to return or provide any information related to you.


For new orders, cancellations are valid only before the prescription reaches the practitioner. Subscription cancellations should be done at least 7 days prior to renewal. Once orders are shipped, refunds are unavailable.